Last updated: March 2026
The following Terms and Conditions (T&C) govern the contractual relationship between Graham Miranda UG (hereinafter "Provider") and its customers for IT services.
1.1 These T&C apply to all contracts between Graham Miranda UG (hereinafter "Provider") and the customer, unless otherwise agreed in writing.
1.2 Deviating conditions of the customer are not recognized unless the Provider expressly agrees to their applicability.
2.1 The Provider renders the following services:
2.2 The exact scope of services results from the respective individual contract.
3.1 A contract is concluded by written order confirmation of the Provider or by actual service rendering.
3.2 Offers of the Provider are subject to change unless expressly designated as binding.
4.1 Prices are exclusive of statutory value-added tax.
4.2 Invoices are payable within 14 days of the invoice date without deduction.
4.3 In case of default, interest of 9 percentage points above the base rate will be charged.
4.4 Price adjustments are possible with a notice period of 3 months. In case of price increases, the customer has the right to terminate.
5.1 The Provider renders its services according to the current state of the art.
5.2 Dates for service rendering are agreed in writing. Unforeseen circumstances entitle to appropriate deadline extension.
5.3 The Provider is entitled to partial services insofar as these are reasonable for the customer.
6.1 The customer shall provide the Provider with all information and documents required for service rendering in good time.
6.2 The customer shall designate a contact person who is available for decisions.
6.3 The customer shall ensure a functional technical infrastructure insofar as this lies within their area of responsibility.
7.1 Both contracting parties undertake to keep confidential all information obtained in the course of cooperation.
7.2 This obligation continues for a period of 3 years after termination of the contract.
7.3 Excluded are information that:
8.1 The Provider's liability for damages is limited as follows:
8.2 Liability for consequential damages, in particular lost profits, is excluded.
8.3 Liability for data loss is limited to typical restoration effort.
8.4 Liability for consequential damages caused by defects is excluded.
9.1 The Provider warrants that the contractually agreed services are provided free of defects.
9.2 Defects must be reported in writing within 2 weeks of discovery.
9.3 In case of defects, the Provider has the right to remedy or re-render.
9.4 If subsequent performance fails, the customer may reduce the price or withdraw from the contract.
10.1 All rights to created works remain with the Provider unless otherwise expressly agreed.
10.2 The customer receives a simple, non-transferable usage right to the created works.
10.3 The Provider may use created works for reference purposes.
11.1 The contract may be terminated by either party with a notice period of 3 months to the end of a month.
11.2 The right to extraordinary termination remains unaffected.
11.3 Upon termination, all licenses and usage rights of the customer expire.
12.1 Both parties undertake to comply with data protection regulations, in particular the GDPR.
12.2 A data processing agreement will be concluded separately if required.
12.3 Further information can be found in our Privacy Policy.
13.1 The laws of the Federal Republic of Germany apply.
13.2 Place of jurisdiction is the Provider's registered office, provided the customer is a merchant.
13.3 Should a provision of these T&C be invalid, the validity of the remaining provisions shall remain unaffected.
13.4 Amendments to these T&C require written form.
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
© 2026 Graham Miranda UG (haftungsbeschränkt). All rights reserved.